Part 1 – Lean, Agile, and Scrum
- Show how Scrum is aligned with the Agile Manifesto
- Know the history of Scrum and Agile
- Understand the value of other agile approaches
- Analyze the personality traits of a Scrum Master
- Know when transparency inspection and adaptation are not working
Part 2 – Facilitation
- Know how to recognize divergent and convergent thinking
- Understand the challenges of integrating multiple perspectives
- Use facilitative listening
- Use alternatives to open discussion
- Know when not to be a facilitator
- Design a facilitated event
- Create a working agreement
Part 3 – Coaching and Training
- Understand the elements of a coaching stance
- Use coaching techniques
- Identify improvements to coaching interventions
- Be able to explain scrum and its benefits to a stakeholder
Part 4 – Service to the Scrum Team
- Describe the qualities of a self-managing team
- Use techniques to enable a team to improve its effectiveness
- Know different models for group development
- Facilitate the creation of a Definition of Done
- Explain development practices and how they are beneficial
Part 5 – Service to the Product Owner
- Describe Product vision and Product Goals.
- Know how to create a Product Goal with the Scrum Team and stakeholders.
- Create and refine a Product Backlog that supports achieving a Product Goal.
Part 6 – Service to the Organization
- Understand the organizational impediments that can affect your scrum team
- Practice how to resolve organizational impediments
Part 7 – Scaling Scrum
- Recognize at least two approaches to scaling Scrum.
- Techniques for visualizing and reducing dependencies.
- Benefits of feature teams versus component teams.
Part 8 – Organizational Change
- Understanding complex systems.
- We are initiating organizational change.
Part 9 – Scrum Mastery
- How do you, as a scrum master, fulfill the Scrum values
- Recognize types of conflict
- Patterns for responding to conflict
- Effective leadership