The Team

Mariam A. Azam, PMP, CSM
CEO & Founder

Mariam is a Technical Subject Matter Expert (SME) with over 15 years of extensive experience in managing enterprise-wide IT project life cycles through all phases. Proven expertise in Software Development Life Cycles (SDLC) methodologies, and Agile application development. Known for strong skills in IT project budget analysis, outsourcing strategies, and contract management. Ms. Azam is the author of, “Mastering the PMP® Exam.”
She has a passion for mentoring others achieve their career goals.

Dina Pastor, PMP, CSM

Business Operations Specialist

Dina Pastor is a business professional with over 20 years of experience; she has worked in the IT Industry as Portfolio, Program and Project Manager, for a range of businesses, including startups, healthcare, telecommunications and the automobile industry. Dina is passionate about helping people reach their potential. She aims to ensure that all our students have an exceptional and distinctive experience while at ADV Technical Institute. Her passion is to provide a seamless training experience for students so they can focus on learning employer-based skills through our certification programs while we take care of the rest.

Jourdan Card
Marketing Specialist

Jourdan is a marketing and communications professional with more than 15 years of online marketing, public relations and communications experience in both the public and private sectors. She uses various forms of technology and communications to connect businesses to consumers and help build strong, lasting relationships. She is passionate about teaching others how to grow through social media, marketing, and creative strategies that make their business stand out and get noticed.

The Instructors

Dr. Marcia Bennett

PMP® Instructor

Dr. Bennett is a Project Management Professional and certified International Project Manager with over 10 years of experience as an educator. She has extensive experience across numerous industries, including education, nonprofit, and the government. Currently, Dr. Bennett is an adjunct professor of public policy and principal consultant of SMOI, International, providing professional development workshops and serving as a strategic advisor to leadership teams. Dr. Bennett has done extensive work with federal government agencies, working on international portfolios as a project manager and e-Learning consultant.
Dr. Bennett holds a Doctor of Philosophy degree in Public Policy and Administration from Walden University, a Master of Education in Curriculum Design and Instruction from Averett University, and a Bachelor of Arts in History and Political Science from the University of Lynchburg.

Joe Arsenault
ITIL Instructor

Joe Arsenault is a solutions-oriented and performance-driven, senior project & ITIL strategist operating within fast-paced business, commercial and government environments, offering 20+ years of experience in leading successful delivery of ITIL and analytics projects from idea-to-execution. Joe is an accomplished and multi-faceted project & team leader/mentor, who has achieved the highest level of success in Agile project management and ITIL operations. He has leveraged subject matter expertise in evaluating, developing, and refining domestic & international (10+ years overseas) commercial, defense and governmental information systems, along with automating capabilities to increase business value via big data analytics and CSI. During his career, he has received continuous recognition for implementing ITIL Expert certified service lifecycles, including stage links, processes and their contribution to service management practices. His papers have been selected for presentation at over fifty conferences. He graduated from the University of Maryland and is an avid scuba diver.